At the centre of the CBD is Cronulla Bicentennial Plaza - simply known as Cronulla Plaza or to locals The Mall - an outdoor shopping centre. The shopping strip is approximately 1km in length and 67,900m sq. It features a tiled, pedestrian walkway, as well as a one-way street with car parking available. There are 260 retail and commercial businesses in what is termed as the CBD's rateable area. These encompass fresh food, fashion, professional services, hair and beauty, homewears, general retail, alfresco dining, travel, take-away and cafes.

The CBD is a place of leisure, a place to shop and a place for locals as well as tourists to come and eat, see movies or just enjoy the relaxed, beachside atmosphere.